Awards and Testimonials

Our most recent awards:

IRRV 2021 - Excellence in Counter Fraud

IRRV 2021 - Excellence in Partnership Working with Reigate & Banstead Borough Council

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Previous Awards and Finalist Positions

We have a track record for our efforts in countering fraud, innovation and partnership working. We ensure that we challenge ourselves continuously to achieve the highest standard wherever possible. Our previous recognition’s include:

  • IRRV 2019 - High Commended - Excellence in Counter Fraud

  • LGC 2019 Finalist - Team Working

  • IRRV 2018 - Winner - Excellence in Counter Fraud

  • IRRV 2018 - Finalists in - Excellence in Counter Fraud, Excellence in Partnership Working, Excellence in Staff Development

  • IRRV 2017 - Winner - Excellence in Innovation

  • IRRV 2016 - Excellence in Corporate Fraud

Testimonials from our Partners

Still don’t believe us?

Read what our partners have to say.

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Warwick District Council

“The two investigators assigned to us, Dawn and Rich, exhibit high levels of knowledge, expertise and professionalism. Equally, they are forging excellent relationships across the Council. In short we are very pleased with the service being provided.”

- Richard Barr, Audit & Risk Manager (March 2021)

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Reigate & Banstead Borough Council

“Following an introduction at the 2019 IRRV awards, we soon realised that the counter fraud teams at Oxford City Council and Reigate & Banstead BC have similar goals and aspirations around prevention and investigation of fraud. It became apparent that by working together we could enhance the services that we offer to other local authorities and organisations, and we signed a partnership agreement in 2020. Since then we have worked on several projects together and are looking to develop the partnership further.

Scott and the team have demonstrated that they provide a very effective counter fraud service, which has generated significant savings for local authorities, in a time when local authorities are facing greater financial pressures. They are a fantastic team to work with, and we look forward to working with them for many years.”

- Simon Rosser, Head of Revenues, Benefits & Fraud (May 2021)

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The Riverside Group

“We wanted to learn from the best when we started our Tenancy Fraud service in 2018 so whilst attending the Tenancy Fraud Forum conference that year we came across Oxford Investigation Services. Their credentials were very impressive and after speaking with Mick and Scott we knew these were the people we wanted to work with. In partnership we have built up our internal service over the past years to a point where we are making a difference in the fight against tenancy fraud. We work together in a number of ways including:  training; proactive fraud initiatives; supporting our network of counter fraud champions and supporting our counter fraud officer in her case work.  There is so much more we want to achieve so we will continue in partnership with Oxford Investigation Service.”

- Michael Anderson, Regional Services Manager (March 2021)

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Technology4Business

“We’ve liaised frequently with Oxford Investigation Services since 2018 about matters related to data awareness and data quality. Technology4Business was a sponsor at OIS’ virtual 5th Annual Fraud Conference which ran like clockwork and was very educational. I wouldn’t expect anything less from the OIS team and we’re looking forward to meeting people in person (hopefully, COVID permitting) as sponsors at the 2021 conference.”

- Paul Thompson, Director (April 2021)

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Reading Borough Council

“In August 2017, we commissioned the Oxford Investigation Service to undertake an empty homes review using their advanced data matching technology. Through the provision of a fully managed service, their efforts delivered additional New Homes Bonus subsidy valued at over £600k over 4 years for Reading Borough Council, representing a significant return on investment. This is the first time we have worked together in this way and the outcomes were far better than had been estimated”

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Hightown Housing Association

“In September 2017 we approached Oxford Investigation Service to undertake a review of how the Association approaches Tenancy Fraud, with a focus on subletting. As a result we received a comprehensive report on our Tenancy Fraud processes that we can now use to reassure our residents that the Association is dealing with Tenancy Fraud robustly. The service we received was completed to a very high standard ahead of schedule and under budget. We are very satisfied with the result.”

Interested? Get in touch.